Re: Suggest Knowledge Articles

Hi Atul / Ravi,

I am also configuring the same in SOLMAN 7.1 SP10.

I am getting message "There is no suggested knowledge article available"

I have create the same categorization in both ZMIN (Incident), ZMPR (problem) and ZNAR (Knowledge Article).

Below are my config.. i still dont know what is missing:-

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NOTE: as stated above, i did try without ZNAR (Find Related Obj) above, its still not working.

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Hope someone can clarify what is the prereq or mandatory checks.

Thanks in advance guys.