Hi Amit,
If we delete delta failed request psa, we will loose the delta data. we need to make the technical status red and retrigger. thru that we will get last and present delta records.
Hi,
Deleting red request from PSA, means you will delete the delta data from RAS7.
For failed delta request data you will lost.
So never delete failed delta request. Just make failed request status red and re trigger your delta info pack.
it will asks for repeat delta, yes and continue.
that brings last delta and present delta records.
Thanks