Hey SD folks,
I hope I could really use a bit of help here. I'm not sure if my Query is related to Billing or Sales, so simple putting it here.
I have crated a return sales order with reference to an old SO and its billing number. After the Return SO is created, system has generated its number. Now when I again open this order in VA03, I see this error.
I asked my SD user here, they couldn't explain something and thus, I later asked APO team. They said it is not related to APO but just indicating inconsistency when some record is available in APO but not in ECC. I don't know... Seeing this response from APO team, SD asked to consult BASIS team because they found some message while saving SO i.e
Express Document "Update was terminated" received from author "Nitin Jinagal".
I really wonder what it is. And I'm just able to get through.
My queries:
- Is there a way in SD config settings where I can deactivate all related functionality? I need to carry out this transaction in Sandbox so it won't impact main servers and thus I can modify it.
- Who is actually responsible to Correct it? SD, APO or Basis team ??
Additional Info:
- APO is implemented.
- This is required to be done in Sandbox only so I would like to know a SPRO path. I simply want to make return SO and do further transactions.
- I'm using ECC with EHP6.
- Return order type is Customized (ZRE).
I belong to QM module so don't even know if this is a basic thing to ask because I did not search before posting it because I don't know what to search.
Regards,
ntn